Our Mission
Our mission at Braille House is to empower individuals of all ages who are blind or have low vision through alternative formats.
Our Values
Guided by our core values, Braille House fosters a culture of integrity, respect, and empowerment—ensuring every action we take drives sustainability and delivers excellence.
Integrity
We do what’s right, always acting with kindness, transparency, and honesty, ensuring that every decision we make reflects our commitment to fairness and trust.
Respect
Our interactions are collaborative, considerate, and constructive. Together, we work with others to ensure we deliver our best, fostering a culture of mutual respect.
Empowerment
We create opportunities for clients, volunteers, and staff, encouraging everyone to participate fully and reach their potential through involvement and support.
Sustainability
We adapt to change, building on our strong foundations to ensure that our mission, services, and resources remain effective and impactful for future generations.
High Expectations
We are dedicated to providing exceptional service and resources to our clients, the community, and one another, consistently aiming for excellence in everything we do.
Our Strategies
Our Strategic Goals
Our strategic goals focus on expanding access to braille resources, building a sustainable training business, and increasing the use of our library services.
We aim to strengthen and increase fee-for-service opportunities, and advocate for the importance of touch literacy, ensuring that more people benefit from braille across Australia.
For a deeper look at our goals and initiatives, download the full Strategic Plan.
Our Enablers
Braille House’s success is driven by key enablers that support our strategies for growth and impact.
At Braille House, we’re focused on strengthening our team through effective recruitment and induction, and systemised training for staff and volunteers. We will continue to upgrade our production efficiencies, make key facility improvements, and advance towards new, purpose-built facilities.
Performance Measures
How Braille House measures success and strengthens our impact for all Australians.
We measure success by tracking the number of people learning braille, growth in our library membership, braille resource usage, fee-for-service income, grants, donations and fundraising. and advocacy engagement, all of which are key for sustainability.
Our Future Vision
Braille House envisions a future where braille is used more widely and frequently.
We see a future where we are seen as the market leader for braille, supporting access and inclusion through alternative formats, empowering people who are blind or have low vision. Our national library service is a trusted resource for touch literacy, and we stand as strong advocates for the benefits of braille, continually promoting its importance across communities.
Our dedicated team, working in purpose-built facilities, continue to provide exceptional services, equipped with the skills and tools needed to thrive. Through diverse and secure funding, we will expand and sustain our impact.
Our Strategy
Braille House’s Strategic Plan 2026-2029 focuses on increasing use of the braille library, developing sustainable braille training, and advocating for touch literacy. The plan outlines goals to enhance our team, upgrade facilities, and ensure financial sustainability.
Find out more about our Strategy